Heidi Greaves, managing director

Back-up managing director Heidi has twenty years experience within both the food and training industry. This experience and her extensive knowledge of funding and government initiatives has helped many companies implement quality training strategies.

"The key to any successful business is having the right people on board in the right positions - and, of course, experience is essential, which is why all of our assessors and verifiers have food industry backgrounds. Thanks to these high levels of expertise and commitment, Back-up has grown to be a major player within food industry training."


Jill Moore, co-director

Co-director Jill joined Back-up in 1999, bringing with her sixteen years experience in the industry - her final role before joining the company was as Personnel Manager for a site employing 2,800 staff.

"With Back-up, everybody wins. The employee gains a nationally recognised qualification while simply getting on with their job. From the employer’s point of view, NVQs are an excellent tool for providing evidence of due diligence for customer audits, as well as for such bodies as EFSIS and BRC."